Group transfers between airports, hotels, railway stations, cruise ports and event venues. Find the GPN member in your destination and enquire directly.
When a group needs to travel between an airport, hotel, railway station, cruise port or event venue, the transfer is an important part of the wider journey. Global Passenger Network (GPN) helps visitors find independent transport companies in destinations around the world. Choose the country where you need a transfer and contact the local GPN member to discuss your route, dates, passenger numbers and timings.
Depending on the destination and the member company, transfer enquiries may include airport-to-hotel journeys, hotel-to-conference transport, cruise port pick-ups, railway station transfers, return trips or routes with several stops. Vehicle types, passenger capacity and services vary by location. The local member can explain what may be available and confirm the details directly with you.
For an arrival transfer, include the airport name, date, flight number if known, scheduled arrival time, passenger count, luggage and the address of your destination. If members of the group are arriving on different flights, explain the arrival pattern and whether you are requesting one vehicle or several journeys. Share the airline or terminal information available to you so the local company can understand the request and discuss suitable pick-up arrangements.
If you need a meeting point, waiting time, flight monitoring, assistance with luggage or another specific service, ask whether the member can provide it and confirm the agreed details. These services should not be assumed to be included with a transfer. Airport rules and pick-up locations can vary, and the selected provider can advise on the arrangements it uses at that destination.
Good to know: vehicle types, facilities and services vary by destination and member company. Always ask the local member to confirm the details for your journey.
For a departure transfer, provide the flight time, airport, pick-up address, passenger numbers and the time you would like to reach the terminal. Include the number of bags and any intermediate pick-ups or drop-offs. If the group is staying at more than one hotel or collecting passengers in different locations, give the addresses and preferred order so the local member can discuss the route.
Allow time for the journey, traffic and your airline’s check-in requirements. The transport company can discuss the route and timing considerations it knows locally, but the final schedule should take account of the airline’s guidance and your group’s needs. If a flight time changes, contact the provider using the details it has given you and ask what adjustments may be possible. Changes remain subject to the member’s availability and terms.
GPN members may be able to discuss transport between accommodation and railway stations, ferry terminals, cruise ports, attractions or other points in a destination. For a rail journey, provide the station, train arrival or departure time and the hotel or venue address. For a cruise transfer, include the port, ship schedule, passenger numbers, luggage and any time constraints. Give the member enough information to understand whether your group needs a one-way journey, return transport or multiple pick-ups.
When a transfer connects with a train, ship or scheduled tour, explain which timings are fixed and whether there is flexibility. Include any stops or passengers travelling on different schedules. The local operator can discuss its available services, vehicle capacity and proposed arrangements. Port, station and venue access rules may affect the pick-up point, so confirm the final location directly with the provider before travel.
An event transfer may involve moving delegates from an airport or hotel to a conference venue, sports event, exhibition or evening function. Share the programme, venue addresses, passenger numbers and the times when people need to travel. If arrivals happen in waves, set out the expected groups and times. If return journeys are required after a scheduled event, include the planned finish time and any flexibility around departure.
For programmes with several movements during the day, list each journey rather than describing only the first transfer. A local member may be able to discuss whether it can provide repeated journeys, a shuttle arrangement or a broader event transport plan. Capacity and service levels vary between operators, and the member must confirm what it can deliver. If your request involves a complex schedule across several countries, Transport Planning and Network Support may be more relevant.
The right transfer vehicle depends on how many people are travelling, the amount of luggage, the route and any requirements of passengers. Depending on the destination, a member may offer a car, minibus or coach. A group with several suitcases may need more luggage capacity than the passenger count alone suggests. Tell the member about prams, sports equipment or other bulky items and ask it to confirm that the proposed vehicle can accommodate them.
If anyone needs step-free access, assistance boarding or another accessibility arrangement, raise this when you first enquire. Availability of accessible vehicles and particular equipment varies by destination and member company, so a requirement must be confirmed directly. Do not rely on a general description of a vehicle to establish that it will meet a particular passenger’s needs. The local provider can discuss its own equipment and the practical arrangements it is able to offer.
Transfer arrangements work best when the provider has accurate locations and timings. Include full addresses or named meeting points, the requested pick-up time, destination, passenger numbers and any intermediate stops. For an airport journey, include flight details; for a cruise or rail connection, give the ship or train information. Note whether the time is fixed, whether passengers will be ready together and whether the group may need help locating the vehicle.
If your group has tight connections, a long journey or several pick-ups, share that context so the operator can discuss the schedule. The member may have questions about route access, loading luggage or the time needed to collect passengers. If you are still waiting for final flight details or passenger numbers, identify the estimate and tell the company when you expect to confirm. Any changes after a quotation or booking should be raised directly with the provider.
Choose a country on the GPN website to find and contact the relevant member. Include your transfer date, route, pick-up and drop-off points, timings, passenger numbers, luggage, relevant flight, ship or train information and any specific requirements. For return journeys or several pick-ups, describe each leg. If the transfer is part of an event or holiday, a short itinerary can help the provider understand the wider context.
The member company will discuss availability, vehicle options, pricing and terms directly with you. GPN does not operate vehicles, confirm transfer availability or act as a booking platform. Once you have agreed the details, the selected member provides the transport and contracts directly with you. Keep the company’s contact information available in case you need to discuss a change to the agreed arrangements.
GPN provides a route to independent local transport companies in its member countries. The network helps visitors identify a member and make an enquiry; it does not guarantee that a particular type of transfer or vehicle is available in every destination. The member company is responsible for answering the request and confirming what it can provide.
If your requirement is a one-off point-to-point journey, this Transfers page is the right place to start. For general coach options, see Coach Hire. For occasion-focused charter journeys, see Bus Rental. For multi-country routes or complex programmes, see Transport Planning and Network Support.
Before the transfer date, check that the provider has the latest passenger number, luggage estimate, pick-up address and arrival or departure time. For an airport journey, share any updated flight details and confirm the agreed meeting point. For a train or cruise connection, confirm the station or port location and how the group will identify the collection point. These details can change, so use the contact information provided by the member company to confirm updates directly.
Ask the provider what to do if the group is delayed, cannot find the pick-up point or needs to change its arrangements. The company can explain its own communication process and any waiting or change terms that apply. Do not assume that the driver will monitor a flight, wait beyond an agreed period or adapt the route without confirmation. If you need those services, raise them before accepting the quotation and check that they are included in the arrangement.
For a group, it may help to nominate one person to communicate with the driver or transport company on the day. Make sure that person has the provider’s contact details and can reach the group leader if the schedule changes. Keep the agreed route and pick-up instructions available to passengers, especially when several groups are travelling at different times. The member company remains responsible for confirming the service it will provide and the terms agreed with you.
Once you have sent your request, the local member can review the journey and ask for any missing information. It may need to confirm the exact location, passenger count, luggage, arrival time or vehicle requirement before it can discuss a suitable option. The member will provide information about its own availability, price and terms. If you have not received a response within the period you expected, use the contact details on the member listing to follow up directly.
When you agree the transfer, keep a copy of the confirmed pick-up point, time, route and provider contact details. If a flight, train, cruise schedule or passenger number changes, notify the company as soon as you can and ask what adjustment is possible. A changed itinerary is subject to the provider’s availability and terms. The GPN website helps you make the connection, while the member company confirms and delivers the transfer.
GPN is an international network of independent transport companies. The website helps you find and contact a member in your destination. Transport is provided by the selected member company, and you contract directly with that company.
Select the country where your group needs transport.
Send your dates, route, passenger numbers and requirements.
The member confirms availability, vehicles, price and terms.
You agree the arrangement with the member, who provides the transport.
Select your destination and send your trip details to the relevant GPN member. The member company will follow up with you directly about availability and a quotation.
Vehicle types, services and facilities vary by destination. GPN connects visitors with independent member companies; the selected member provides the transport and contracts directly with the client.
Minibuses, touring coaches and larger vehicles for tours, school trips, sports teams, corporate travel and multi-day itineraries.
Charter bus rental for occasions — day trips, concerts, sports events, weddings, school outings and business events.
Plan complex, multi-country or multi-day journeys with local members who know the routes in each destination.
